Payment and security

What you are paying for

A payment on sunnyhub.net is for a software subscription. The seller is Sunnyhub Inc.. We do not charge you here for physical goods.

Methods

• Google Pay
• Visa, Mastercard, and American Express
• PayPal

The charge appears on your statement as SUNNYHUB. Currency is Canadian dollars. Tax is added where the law requires it, and the invoice shows it.

Card data

Card numbers are handled by a PCI DSS certified payment processor. Sunnyhub stores a token, the last four digits, and the expiry month so we can renew the plan. We never ask for a card number, password, or one-time code by email. Send anything suspicious to security@sunnyhub.net.

Google Pay

Google Pay is offered through our processor for plan payments. Google authenticates the wallet. We receive the payment result. Choosing Google Pay does not give us your full card number.

Failed payments

If a renewal fails, we email the account address and retry. The plan is suspended if the invoice is still unpaid after the retries. Write to billing@sunnyhub.net to update the method.

Invoices and disputes

A receipt is emailed when a plan is paid. If you do not recognise a SUNNYHUB charge, contact us before a bank dispute and we will match it to an invoice. Unresolved complaints can be raised with the Office of the Privacy Commissioner of Canada.